We’ve direct implementation experience in platforms including Salesforce, Microsoft Dynamics 365, as well as a wide variety beyond.
Our Cradle service supports with…
Project management: Productle provide PRINCE2 qualified and Agile-experienced project managers to run your project. The project manager understands the unique nature of charity CRM projects in order to get yours delivered in timely manner.
System design assistance and supervision: We know charity fundraising inside-out (see how many of us enjoy talking about Gift Aid Audits!), as well as the major CRMs. We work in partnership with your vendor to design systems that meet your users’ needs and make the most of the underlying technology.
User Acceptance Testing support: We help you figure out whether your new database will work well for you. Our team can work with your staff to design test scripts and scenarios, ensure they are happy users, deliver bespoke training, or build user documentation.
Migration Support: We transform databases to import them into new CRM systems. We understand that data isn’t always in a good shape and can help you overcome that.
Oversight: Do you need someone for vendor or project quality support? One of our senior consultants can work with your directors or project board.
“We made the decision to replace our existing legacy database with a cloud based CRM system, but realised that we did not have the expertise or capacity to conduct this ourselves. We brought Productle onboard to help us decide what our requirements were, produce and manage the tender and ultimately help inform our decision on the supplier. The procurement process run by Azadi and the team was first rate.
So impressed were we with the procurement process that we decided to further enlist Productle’s support with the project management side of implementing the project. This has been great for us, meaning we have a partner on board who understands but more importantly has the experience of undertaking large digital projects.”
